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Your Stay With Us

Before you arrive

Make sure you bring:

  • relevant documents, medical card and details of any private health insurance
  • name, address and contact number of your next of kin
  • all current medications, including any herbal or over the counter medicines – as we need a complete picture of your medication history
  • nightwear, dressing gown, appropriate non-slip footwear/slippers, toiletries
  • any mobilising aids you might need, such as a walking stick, crutches, frame or wheelchair.

Elective admissions

  • Your consultant or GP will already have arranged your admission – so we will be expecting you. All you have to do when you arrive is go straight to admissions for registration
  • We will give you an individual patient identification wristband which you will need to wear at all times during your stay in the hospital.
  • In the unlikely event of a delay to your elective admission, we will contact you as early as possible to reschedule your admission.

A patient’s consent is required before certain treatments and procedures, such as surgery, anaesthesia and the use of blood and blood products.  As part of the consent process, your consultant will clearly explain the procedure to you, outlining the risks and the benefits. We encourage all patients to actively participate in their care plan, and to ask as many questions as necessary including the length of stay and when they are likely to be well enough to go home.

Discharge

We will start planning for your discharge with you and your family from the time you are admitted.

  • Your medical team will agree and discuss a predicted date of discharge with you – which will be reviewed throughout your stay.
  • They will also discuss your treatment plan and arrange any follow-up you may need.
  • We will make sure your GP receives your discharge letter and give you your prescription before you leave.
  • If you need a medical certificate please tell staff as soon as possible so this can be ready for you on the day of discharge.
  • Please arrange your lift with a family, friend or relative to take you home before 11.00 on the day of your discharge. Please note you will be transferred to the discharge lounge at 08.00 on the morning of your discharge. This helps the ward free up beds for patients waiting to be admitted.
  • Make sure you have your house keys and the right clothes for leaving the hospital including shoes, coat, outdoor clothes.
  • Make sure you have your prescription for medication.
  • Please also check that you have all your belongings with you before you leave.

Patient safety

You may be unsteady on your feet  – during your stay with us – because of a medical or surgical condition or treatment you might be going through.  Please make sure to use the call bell provided in your room if you need assistance – to reduce your risk of having a fall.  And do ask friends or family to help by bringing you any safe supportive shoes, glasses and walking aids that you may need.

For additional safety throughout your stay, please ensure you:

  • wear your patient identification wristband at all times
  • inform us if you have any food or medication allergies
  • let a nurse know if you are leaving the ward – even if it is only for a short period of time
  • avoid bringing large sums of money, jewellery or expensive electronic items with you –  as we cannot accept responsibility for lost or damaged property.

For Patients